Frequently Asked Questions
Everything you need to know about our home essentials, shipping, and returns.
How long will it take for my furniture to be delivered?
Standard shipping typically takes 5-7 business days. For larger items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer assembly services for large items?
Yes, we offer professional assembly services for an additional fee at checkout. Our team will assemble the item in your room of choice and remove all packaging materials.
Are your wood products sustainably sourced?
Quality and sustainability are our priorities. All our wood furniture is crafted from FSC-certified timber and finished with non-toxic, eco-friendly glazes.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Klarna and Affirm for larger home investments.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your delivery status.